Will they do anything? Time will tell, which is pretty much been my phrase about this experience. I was polite, but I did use the phrase: “Unacceptable.” People who know me smile, as that means I’m pretty angry. Yes, I expressed my opinion to the support team at Medtronic. I was able to examine the data that I uploaded, but I can’t imagine how frustrating it must be for others who expect that along with the latest technology they get from Medtronic, they get an upload system that will only work with the browsers of yesterday. (He somehow configured something and magically, I have a Firefox browser that is…workable.) If I didn’t have an amazing husband who is a web developer and happened to be home and was willing to sacrifice a pocket protector to the Geek God, I would have been not been able to upload my data. And wait, they don’t have a version for Mac.
#Carelink usb driver software download
(Not Firefox 5.)Īnd by the way, if I wanted to download Internet Explorer right now, it’s IE 10 - or 11. I’ll fire up the Firefox browser I have… Version 21. My Safari was “too up-to-date”, so I couldn’t access CareLink through that browser. I got this screen when I went to Medtronic’s CareLink link on their website:
So, the other evening, when I needed to upload data so that my trainer and I could look at it together while talking on the phone to adjust settings, I thought it would be easy. I know that CareLink works on a Mac, because I’ve uploaded my pump data before on this laptop.
#Carelink usb driver software software
(According to Dexcom, I’m already a complete loser, as their CGM software won’t even run on a Mac unless you use a PC emulator program.) I have two browsers downloaded on my system: Safari (which comes standard on most Macs) and Firefox (which is easily downloaded and what I use occasionally for some banking transactions that demand Firefox). Other browsers might still work although Medtronic Diabetes is not able to guarantee proper operation of those browsers. The system is currently validated to work with Microsoft® Internet Explorer® version 7, 8 and 9, Internet Explorer 10 Desktop, Apple® Safari® 4, 5 and 6, and Mozilla® Firefox® 5.0.1. Which web browsers can be used to access CareLink Personal software?